Friday, January 16, 2009

Put the Glass Down Today

Dear Readers,

Nice one..

Put the Glass Down Today

Professor began his class by holding up a glass with some water in it. He held it up for all to see & asked the students

"How much do you think this glass weighs?"

'50gms!' ..... '100gms!' .....'125gms' ...the students answered.


"I really don't know unless I weigh it," said the professor, "but, my question is: What would happen if I held it up like this for a few minutes?"'Nothing' …..the students said.

'Ok what would happen if I held it up like this for an hour?' the professor asked. 'Your arm would begin to ache' said one of the student

"You're right, now what would happen if I held it for a day?" "Your arm could go numb, you might have severe muscle stress & paralysis & have to go to hospital for sure!" ….. ventured another student & all the students laughed

"Very good. But during all this, did the weight of the glass change?" asked the professor. 'No'…. Was the answer. "Then what caused the arm ache & the muscle stress?"

The students were puzzled. "What should I do now to come out of pain?" asked professor again.

"Put the glass down!" said one of the students "Exactly!" said the professor.

Life's problems are something like this. Hold it for a few minutes in your head & they seem OK. Think of them for a long time & they begin to ache.

Hold it even longer & they begin to paralyze you. You will not be able to do anything. It's important to think of the challenges or problems in your life,

But EVEN MORE IMPORTANT is to 'PUT THEM DOWN' at the end of every day before You go to sleep.. That way, you are not stressed, you wake up every day fresh &strong & can handle any issue, any challenge that comes your way! So, when you leave office today,

Remember friend to 'PUT THE GLASS DOWN TODAY

Thank you,
JS

What goes through your mind when someone says "Let's go for a drink"?

Dear Readers,

Interesting one..
What goes through your mind when someone says " Let's go for drink"...













Thank you,
JS

Wednesday, January 14, 2009

IT Quality

Dear Readers,
Here is the Paul’s list of great IT qualities (which I have edited) addresses both considerations.

1.The CIO reports to the CEO or, at least, the chief operating officer, giving the CIO clout and ensuring IT’s independence.

2.An IT steering committee, composed of C-level executives from the business units, makes allocation decisions based on a defined set of priorities and criteria such as ROI. The committee is necessary to ensure that investment decisions are made in the interests of the entire company and not just an individual department.

3.The organization spends an appropriate percentage of corporate revenue on IT, indicating the company’s level of commitment to IT.

4.A well-managed, highly visible security team is in place, since this is one of the most vulnerable areas of IT.

5.Disaster recovery plans and processes, involving users and a documented recovery plan, are well-established and tested regularly.

6.An ongoing commitment to training keeps IT staffers up to date. Organizations that don’t train IT folks and use lots of consultants are not sufficiently focused on in-house staff.

7.Rigid adherence to an appropriate system development life cycle, that both IT and the user community understand, is a priority. Documenting the selection process offers insight into the professionalism of the IT organization.

8.Well defined technical and managerial career paths let all workers achieve higher pay and status. This is the only way to retain top technical people who don’t want to manage others.

9.A monthly major IT project status report is widely distributed throughout the company.

10.The CIO participates in long-range, organizational strategic planning. If not, it’s clear the business views IT as an implementer and not a strategic enabler.

Thank you, Readers
JS

Tuesday, January 13, 2009

Bank Mandiri - Online Banking Problem

Dear Readers,


This year seems to difficult for the Bank Mandiri - nothing to do with the global economic crisis. It is about their on line banking system . I have two accounts with them and when ever i transfer from one account to another, fails. Same error always, i appreciate the consistency on the failure side.


This is the screen shot of the error window. Can you make it out anything?
Well, i went to the customer service to ask the same. First of all, they don't understand about my problem. I believe they thought i am such a stupid, does not know about internet banking or they don't understand at all.
She started explaining about how to use the pin and log in...all the shits. Well, i ask her "Can you show me how to do it?". "Sure" , she replied.
Using her system, we open the website, login, do the same thing. Thank god, the same error appeared.
Now, her reply - "May the system is under maintenance. Can you try at the ATM?".
Hmm..ok. I went to the ATM, trying to do the same stuff. This time, successful. But no money transferred to the account. Later i found that it is not deducted from the sending account too. Then what is the success message from the ATM.
I went to the Customer Service again, this time she said you can not do that since....bla...bla.. (which i dont understand and it does not make sense too). My question is, if you know that it is not going to work, then why you ask me to do it ATM.
Finally, i end up queue for teller.
So, what is the purpose of the internet banking from bank mandiri if the service is like this?
Thank you, Readers,
JS

Friday, January 2, 2009

Outsourcing - Book Keeping Services

Dear Readers,

I manage to secure a small outsource contract business for a US firm, which sells figh performance fuel pumps and injectors via their portal and through e bay.
Outsource job invovles, managing and maintain their Accounting Books.

We get the data of their transaction online, say for example we have given with view only account for their Paypal and we download the transaction history from there.

We enter those data into the accounting software, for this project we use Quick Books.
Reconcile them and upload the data back to their server.

We had automated few process of importing and exporting so that we can give cost effective and best performance for the customers.

Currently , i managing this through few university students who have some free time. So, it means cheaper for the clients.

If any one has any enquires for the similar services, please drop a email.

Thank you, Readers,
JS

Value Air / Jet star Booking web issues..

Dear Readers,

Those who travel and plan to use web booking for your travel,
please be careful on your selection on the website. I recently have to fly for day trip to Singapore from Jakarta. I thought i can manage by myself so i decided to avoid my travel agent and do it my self on the web. I decide to use valueair (since it is one of the cheapest at the booking date).

I knew and planned I will depart on 8th Jan 2009.

On the first booking page on the http://www.valueair.com/ website, I selected 8th Jan 2009 (value air / Jet star can check the web logs or audits if they record the logs from the customer) and I challenge my selection was correct.

On the second page, another selection of flight with timing appears and there is no clear indication of the dates what so ever.Please see the screenshot i capture here. The dates are displayed on the top “Tab” Panel. And you are provided with 3 days of flight details – First of all, I will question why this? I assume my selection was on the top (which is seems to be different date – sucks man) and proceed with the payment.



I notice when I was about to print and I want to change to the correct date (well, jetstar screwed this – it is not my mistake) and end up paying another USD 25 for the correction.

My question is, if I need to select again the flight on the appropriate row (which is confusing for me) why on the first place I had to choose the date?

In other words, why the system is not able to high light my selected date?

So confusing….sucks and screwed up.

Well, I wanted to call the call center and found the number from contact us page after few minutes of IVR and several minutes of ACD queue…I hang up.

The whole purpose of doing online booking is easy and convenience but looks like it does not work that way. If you are in rush, do not do any thing online (it is completely against it, isn’t it?) But that is what I found. Wanted to save few dollars by choosing cheap airline and finally I myself found paying more then what my travel agent proposed to me.

So, readers watch out…..

I hope the flight doesn't get screwed up.

Thank you, Readers
JS

Moving Virtual PC from Host's

Dear Readers,

Happy New Year - 2009.
I am happy to start with my blog on "Troubleshooting Virtual PC" as my first on this year.

Let is jump into the topic, which is "How to move a Virutal PC instance from host to host?"
I am not able to find (at least several pages of search results in google) correct answers though there are many posts available (i can say questions) on the same.

Here is the scenario, I had host machine with Microsoft Vista Home edition (this case is applicable for all Vista editions) and I installed virtual PC with sp1 (download available at Microsoft download center) and I had XP running on this virtual PC. I had separated the VPC in a partition and I did not combine with vista system directory.

All of sudden the host machine failed (Acer Aspire – Service center is still figuring out the issue) but fortunately I can recover the data from the HDD. I copied the Virtual PC Partition into a external HDD (the important file is *.vhd)

Now I need to run this instance on my standby notebook so that my work does not get disturbed (since it is outsourced job from US).


Here are the steps.
1.Install the virtual PC on the new machines. It can be any host operating system (xp, 2000 or vista). Important thing is make sure you use the same Virtual PC version.
2.After the installation restart the PC.
3.Connect the external HDD (via usb or whatever), where you had copied the file from your old host machine.
4.Start the Virtual PC console, select new.
5.The “New Virtual Machine Wizard” Will start, press next to continue.
6.Select “Create New Virtual Machine”
7.Specify the Name and location of the new virtual machine instance, - it could be into your host file system.
8.Select the operating system – should be windows Xp in this case.
9.Next, select the recommended RAM Settings
10.Next, this is important – select “Existing Virtual Hard Disk” , presss Next.
It is ask you to select the vhd file, now, you browse and choose the vhd file from the external HDD. That’s it.
11.Run the instance from the Virtual PC. There you go.


Hope this helps, if you need any further information on the same. Leave your questions here.

Thank you, Readers

JS